Warranty

Novo Surgical instruments are premium, operating room grade medical devices intended for repeated use, when cared for properly in accordance with the manufacturer's Instructions for Use. To initiate a warranty-related return, please contact our customer service team.

Please reference the terms of our manufacturer's warranty below.

Novo Surgical instruments are guaranteed to be free from defects in materials and workmanship when used under normal conditions for their intended surgical purpose. Any Novo Surgical instrument that is determined to be defective will, at Novo Surgical's discretion, be repaired or replaced. Normal wear and tear and/or instrument misuse, including improper use or inadequate maintenance, are not covered under the manufacturer's warranty. All Novo Surgical instruments are warranted only to the original purchaser. Each instrument is intended to be used only for the specific purpose for which it was designed. It is the responsibility of clinicians and sterilization professionals to familiarize themselves with proper techniques for using and caring for this instrument. Novo Surgical makes no other representations, either expressly or implied, beyond the information contained here. Novo Surgical will not be liable for any incidental or consequential damages or loss of profits in connection with the use of a Novo Surgical instrument or product.